Hospitality Operations, Certificate

Program Requirements (HOSO)

1. A total of at least 29-credit hours with a minimum curriculum grade-point average of 2.0. Academic Foundations courses do not count toward the certificate.

   Not resolved to a course
2. Because the Niagara Falls Culinary Institute (NFCI) is not a branch campus, students enrolled at NFCI must take at least one course on the Sanborn campus that is required in the program.

   Not resolved to a course
3. Students will demonstrate the ability to participate in live, experiential learning within a public-facing hospitality environment such as a school-run restaurant. This includes involvement in front-of-house and/or back-of-house operations. Students are expected to: a. Engage in customer service interactions and service management b. Work on their feet for extended periods (up to 3 hours) c. Navigate a fast-paced setting involving food, guests, and staff d. Perform tasks such as hosting, serving, bussing, or managing POS systems e. Adapt to dynamic environments with professionalism and effective communication with or without reasonable accommodations in accordance with ADA guidelines.

   Not resolved to a course
4. Hospitality: A minimum of 18-credit hours consisting of: HOS 101 - Introduction to the Hospitality Industry HOS 103 - Hotel Operations I HOS 111 - Event Planning HOS 133 - Service Styles and Techniques HOS 203 - Hotel Operations II HOS 222 - Catering and Events

   Not resolved to a course
5. Business: A minimum of 9-credit hours to include: BUS 101 - Organization & Management BUS 102 - Human Resource Management BUS 113 - Fundamentals of Marketing

   Not resolved to a course
6. Food Service: A minimum of 2-credit hours to include: CUL 130 - Sanitation and Safety

   Not resolved to a course

Typical Program

First Semester

1. BUS 102

   Human Resource Management 3 Cr.

   Not resolved to a course
2. BUS 113

   Fundamentals of Marketing

   As published: “Fundamentals of Marketing 3 Cr.”
   3
3. HOS 101

   Introduction to the Hospitality Industry 3 Cr.

   Not resolved to a course
4. HOS 103

   Hotel Operations I 3 Cr.

   Not resolved to a course
5. HOS 133

   Service Styles and Techniques 3 Cr.

   Not resolved to a course

Second Semester

1. CUL 130

   Sanitation and Safety 2 Cr.

   Not resolved to a course
2. HOS 203

   Hotel Operations II 3 Cr.

   Not resolved to a course
3. HOS 111

   Event Planning 3 Cr.

   Not resolved to a course
4. HOS 222

   Catering and Events 3 Cr.

   Not resolved to a course
5. BUS 101

   Organization & Management

   As published: “Organization & Management 3 Cr.”
   3

Scholarship Opportunities