Policies

COMPLY with all applicable Federal, State and Accreditation regulations and school policies and procedures Financial Aid employees MUST NOT: ASK a prospective, enrolled, or former student for his/her student aid ID MAKE STATEMENTS that contradict the catalog or enrollment agreement DISCUSS financial aid information with anyone except the student unless s/he provided a FERPA release COMPLETE OR SIGN any document on behalf of any prospective, enrolled, or former student, including: o Initialing any document on behalf of a student o Using white-out or erasing any information on a document o Modifying or altering information provided by a student PROVIDE inaccurate information, about: o Availability of financial aid and the terms (accept/reject/repay etc.) o Availability of scholarships and how they are applied o Whether or not a given charge is the customary charge normally applied o Program costs and applicable refund policies o Responsibility to repay loans and interest rates o Amount of financial aid o Eligibility criteria o Our programs, facilities, student services and jobs o Our graduation and placement rates o Transfer credit to or from other schools o Credentials or licensing a student may obtain o Potential income upon graduation PAY the application fee of any student or LOAN or GIVE money to any student DISCUSS any credit information with a student DISCUSS their own personal financial situation or matters unrelated to financial aid DEFAULT on their own Federal student loans or repayment agreement for any grant overpayment