13 courses with the subject ITEC, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
Students will be introduced to all aspects of the helpdesk including the roles, responsibilities, and skills needed for the role of a helpdesk support professional. This course emphasis is on customer service skills, techniques to develop the necessary skills and application of the skills to handle customer situations. ntcmn.edu 218.333.6600
This course explores several operating systems including various versions of Microsoft Windows and Linux. Specific concepts will include installing, configuring, troubleshooting, and maintaining efficiency of the operating system to meet end-user needs in a production environment.
Students will attain knowledge and skills to identify and explain the basics of computing, IT infrastructure, applications, software development, database use, and security concepts. This course will also provide knowledge in the areas of troubleshooting theory and identification of basic security risks. After an appropriate review of course material, students should consider sitting for the CompTIA Tech+ Certification exam.
Students will attain an introduction to the core principles and skills of information technology. This course will provide practical knowledge of the Windows Operating System (OS) configuration, software installation and utility management; along with the practical knowledge of hardware and printers needed to provide technical support to computer users. This course prepares students to enter the workforce with essential computing skills. After an appropriate review of course material, students should consider sitting for the 2 CompTIA IT A+ Certification exams.
This course serves as a general introduction to network technologies for local area networks (LANs), wide area networks (WANs), and the Internet. It provides an introduction to the hardware, software, terminology, components, design, and connections of a computer network, as well as the topologies and protocols for LANs.
This course provides students with a broad foundational understanding of security. Coverage begins with an overview of information and business security, security laws, and includes access control, cryptography and security architecture and design. It is suitable for anyone interested in a career in Information Technology (IT).
This course covers foundational concepts in Python, including variables, data types, conditionals, loops, functions, and basic data structures like lists and dictionaries. Students will learn to write, debug, and execute Python code. The course emphasizes practical applications and hands-on exercises. By the end of the course, students will have the confidence and skills to tackle basic programming tasks and pursue further learning in Python or other programming languages.
This course provides students with the skills to plan, install, configure, and administer Windows network servers and Windows desktop clients. Students will become familiar with the concepts and basic administration of local and cloud networks. Students will understand how various components work together to build a functioning network system.
This course equips IT professionals with the essential skills needed to manage and automate system administration tasks in both Windows and Linux environments. Through virtual lab experience with PowerShell and Bash, students will learn to manage processes, monitor system performance, and handle file operations. The course covers critical areas such as secure remote system management using SSH, automating Active Directory tasks, and utilizing command-line tools for log analysis and text manipulation. Students will also gain proficiency in writing scripts to automate system administration tasks, perform health checks, monitor system resources, implement security measures, and troubleshoot common issues. By the end of the course, students will be prepared to manage cross-platform IT environments, automate key workflows, and ensure system security and performance.
Students will come away with a strong grasp of networking principles; including both wired and wireless networks. The skills learned in this course will set students up for more advanced concepts if you’re looking to further your IT education. Before taking this course, individuals should have the knowledge and skills to troubleshoot, configure, and manage company networks. After an appropriate review of course material, students should consider sitting for the CompTIA Network+ Certification exam.
This course covers foundational network security skills in risk assessment and management, forensics, security controls, and more. The student's goal will be to learn core knowledge and skills required to assess the state of security in an enterprise environment and recommend and implement security solutions. Security+ is recognized as the introduction to network security industry standard, and the first step into a cybersecurity career. After an appropriate review of course material, students should consider sitting for the CompTIA Security+ Certification exam. ntcmn.edu 218.333.6600
This course focuses on the essential skills and tools required to provide effective IT support to remote users in today's increasingly mobile and distributed work environments. Students will explore techniques for troubleshooting and resolving issues on mobile operating systems and will gain hands-on experience with Virtual Private Network (VPN) configuration and management to ensure secure remote connectivity. The course also examines the use of remote support software for business environments and addresses challenges of supporting smartphones, tablets, and other mobile devices. By the end of the course, students will be equipped to deliver remote support, enhance user productivity, and address technical issues in a secure and efficient manner.
This course provides IT professionals with a comprehensive understanding of virtualization principles and equips them with the skills to design, deploy, and manage virtualized environments using leading technologies. Through practical, hands-on experience, students will explore core concepts such as hypervisors, virtual machine management, and virtual networking. The curriculum emphasizes advanced topics, including high availability, load balancing, disaster recovery, and security in virtualized systems.
Source: Northwest Technical College's catalog, linked per course · table learning_unit · CourseShelf publish 61
