Rochester Community and Technical College · Courses
SMGT
9 courses with the subject SMGT, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
SMGT 1115Strategies for Personal Leadership3
3 hours lecture/week - Common Course Outline This course introduces students to the foundational concepts of personal leadership. The ability of the student to identify their personal leadership qualities and then apply these to their role are core elements in becoming a successful leader and supervisor in the workplace. Topics covered in the course include the following: identifying personal strengths and behavioral tendencies, interpersonal oral communication skills, priority management, and mindfulness practices. As a result of this course, students will develop a personal leadership philosophy and learn to increase personal and professional leadership effectiveness. (
3 hours lecture/week - Common Course Outline In this course, students will learn leadership concepts and tools to enhance their ability to motivate and positively influence others. Emphasis will be placed on creating positive and powerful relationships based on principles, values, and ethics. Additionally, students will learn strategies to identify and deal with ethical issues that supervisors may encounter in the workplace. (
3 hours lecture/week - Common Course Outline The 21st Century workplace demands leaders who respond to the ever-changing needs of the global work environment. This course will provide learners with tools and techniques that are essential in keeping pace with the rapid and dramatic changes taking place in the today's workplace. Students will learn to lead effectively and to identify and overcome resistance to change by creating a work environment where change and innovation is expected and viewed as positive. (
3 hours lecture/week - Common Course Outline In today’s global environment, providing high quality products and services are essential for organizational success. This course provides leaders with the foundation of quality management systems and the tools necessary to implement a Plan Do Check Act cycle and successful quality management system. Students will learn to identify customer and organizational needs, establish key performance indicators, and apply tools and techniques for improving systems and processes. (
3 hours lecture/week - Common Course Outline This course focuses on strategies to build and lead effective work teams. Students will learn tools and techniques in building strong teams, leading and facilitating productive meetings, and resolving conflicts. Focus will be placed on how to build and maintain synergism in relationships among work groups and internal partnerships as well as learning the practical application of skills necessary for a supervisor to plan, prepare, conduct, and evaluate productive meetings. (
SMGT 1327Managing Employee Performance and Conflict3
3 hours lecture/week - Common Course Outline Today’s workplace demands employees exceed expectations. This course covers techniques for setting, monitoring, and improving employee performance and the link between effective performance feedback and employee retention. Students will learn procedures for setting performance standards, measuring results, and discussing employee performance. In addition, students will explore skills necessary for conducting an effective performance review including how to plan for a performance review meeting, develop a performance improvement plan, provide for periodic progress reviews and practice interim coaching skills. (
SMGT 1352Employee Recruiting, Retention and Employee Development4
4 hours lecture/week - Common Course Outline This course provides students with the skills and strategies necessary to recruit, retain and develop employees in an increasingly diverse workforce. Emphasis will be on recruitment strategies and employee development using effective adult learning techniques, and transferring the training to the workplace. (
