5 courses with the subject MDAA, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
MDAA 101Introduction to Medical Office Support and Services
Semester Credit Hour(s) 3 This course provides an overview of the administrative functions that occur in the front office of a medical facility. Students will learn the essential medical administrative skills including; professionalism, patient reception and interaction, communication skills, scheduling, basic billing, as well as maintaining medical records.
Semester Credit Hour(s) 3 This course introduces students to medical insurance and billing cycle tasks common across healthcare systems as well as third- party payers and commercial insurance plans. Topics include claim form preparation, processing and submission activities, in addition to basic coding nomenclature. Students will also examine plan options, payer requirements, state and federal regulations.
Semester Credit Hour(s) 3 This course builds on the medical office and support services course with in-depth study of administrative and supervisory skills necessary for daily medical office operations. Students will expand their knowledge and skills for managing medical records, confidentiality and release of health information, as well as quality assurance and practice efficiency.
MDAA 208Quality Improvement and Customer Service in Medical Offices
Semester Credit Hour(s) 3 Healthcare is a service industry with patients assessing the value of their experience beyond the medical care, to also include the service and support associated with the care. In this course, students will study the impact listening skills and communication techniques have on patient satisfaction levels. Additional topics include efficiency, and quality improvement measures to meet customer patients service expectations.
Semester Credit Hour(s) 3 Healthcare is a service industry with patients assessing the value of their experience beyond the medical care, to also include the service and support associated with the care. In this course, students will learn medical professionalism, medical ethics and verbal and non-verbal communication. The class will also focus on patient education, satisfaction, and interaction in the medical field.
