23 courses with the subject CTS, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
CTS 115Information Systems Business Concepts3
The course introduces the role of IT in managing business processes and the need for business process and IT alignment. Emphasis is placed on industry need for understanding business challenges and developing/managing information systems to contribute to the decision making process based on these challenges. Upon completion, students should be able to demonstrate knowledge of the 'hybrid business manager' and the potential offered by new technology and systems. Class Lab Credits: 0 Clinic Credits: 0
This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers. Class Lab Credits: 3 Clinic Credits: 0
This course introduces basic spreadsheet design and development. Topics include writing formulas, using functions, enhancing spreadsheets, creating charts, and printing. Upon completion, students should be able to design and print basic spreadsheets and charts. Class Lab Credits: 2 Clinic Credits: 0
This course instructs students in the Windows or Linux based program suites for word processing, spreadsheet, database, personal information manager, and presentation software. This course prepares students for introductory level skills in database, spreadsheet, personal information manager, word processing, and presentation applications to utilize data sharing. Upon completion, students should be able to design and integrate data at an introductory level to produce documents using multiple technologies. Requisites: Take CTI-120(S22511) or CIS-110(S21058); Take previously. Required.<br>
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems. Class Lab Credits: 2 Clinic Credits: 0
CTS 198Seminar in Comp Crimes Investigations 2 3 03
Requisites: This course provides an opportunity to explore topics of current interest. Emphasis is placed on the development of critical listening skills and the presentation of seminar issues. Upon completion, students should be able to critically analyze issues and establish informed opinions. CTS-210 Computer Ethics 3 0 0 3 previously. Required. This course introduces the student to current legal and ethical issues in the computer/engineering field. Topics include moral reasoning, ethical standards, intellectual property, social issues, encryption, software piracy, constitutional issues, and public policy in related matters. Upon completion, students should be able to demonstrate an understanding of the moral and social responsibilities and public policy issues facing an industry. CTS-210 Computer Ethics 3 0 0 3 previously. Required. This course introduces the student to current legal and ethical issues in the computer/engineering field. Topics include moral reasoning, ethical standards, intellectual property, social issues, encryption, software piracy, constitutional issues, and public policy in related matters. Upon completion, students should be able to demonstrate an understanding of the moral and social responsibilities and public policy issues facing an industry. CTS-220 Advanced Hardware/Software Support 2 3 0 3 This course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is placed on: configuring and upgrading; diagnosis and troubleshooting; as well as preventive maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventive maintenance, and maintain basic networking on personal computers. CTS-225 Spreadsheet Data Analysis 2 2 0 3 Requisites: This course presents basic and advanced techniques for data analysis and management using electronic spreadsheets. Topics include an overview of spreadsheet analytics, terminology, model preparation, and analytical techniques. Upon completion, students should be able to develop reliable and effective quantitative data models and reports to support analysis and decision-making for common business systems. CTS-230 Advanced Spreadsheet 2 2 0 3 This course covers advanced spreadsheet design and development. Topics include advanced functions and statistics, charting, macros, databases, and linking. Upon completion, students should be able to demonstrate competence in designing complex spreadsheets. CTS-235 Integrated Software Advanced 2 4 0 4 This course provides strategies to perform data transfer among software programs. Emphasis is placed on data interchange among word processors, spreadsheets, presentation graphics, databases and communications products. Upon completion, students should be able to integrate data to produce documents using multiple technologies. 2017-2018 Catalog Volume 39 | Wake Technical Community College Last updated 6/20/2017 246
Take NET-110(S21056) CIS-110(S21058) CIS-111(S21059) or TNE-111(S10460); Take Take CIS-110(S21058) NET-125(S24501) SEC-110(S23204) or CTI-120(S22511); Take Take CTS-120(S20998); Take previously. Required. Take CTS-130(S21000); Take previously. Required. Take CTS-135(S21001); Take previously. Required.
This course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is placed on: configuring and upgrading; diagnosis and troubleshooting; as well as preventive maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventive maintenance, and maintain basic networking on personal computers. Class Lab Credits: 3 Clinic Credits: 0
This course presents basic and advanced techniques for data analysis and management using electronic spreadsheets. Topics include an overview of spreadsheet analytics, terminology, model preparation, and analytical techniques. Upon completion, students should be able to develop reliable and effective quantitative data models and reports to support analysis and decision-making for common business systems. Class Lab Credits: 2 Clinic Credits: 0
This course covers advanced spreadsheet design and development. Topics include advanced functions and statistics, charting, macros, databases, and linking. Upon completion, students should be able to demonstrate competence in designing complex spreadsheets. Class Lab Credits: 2 Clinic Credits: 0
Corequisites: This course provides an opportunity to evaluate software and hardware and make recommendations to meet end-user needs. Emphasis is placed on software and hardware evaluation, installation, training, and support. Upon completion, students should be able to present proposals and make hardware and software recommendations based on their evaluations.
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems. Class Lab Credits: 2 Clinic Credits: 0
Corequisites: This course is designed to prepare students for a foundation in desktop support certifications in an operating system. Emphasis is placed on developing proficiency in the end-user support skills, processes, and procedures necessary to correctly support an operating system. Upon completion, students should be able to prepare for industry-level certifications and utilize advanced support tools to resolve operating system end-user problems. CTS-272 Desktop Support: Applications 2 2 0 3 Corequisites: This course is designed to prepare students for a foundation in Desktop Support certification in office productivity applications. Emphasis is placed on developing proficiency in the end-user support skills, processes, and procedures necessary to correctly support office productivity products. Upon completion, students should be able to prepare for industry-level certification and utilize advanced support tools toward resolving office productivity end-user problems.
Take 1 group; #Take CIS-110(S21058) NOS-110; # Take CIS-111(S21059) NOS-110; Take 1 group; # Take CIS-110(S21058); # Take CIS-111(S21059);
CTS 272Desktop Support: Applications2
This course is designed to prepare students for a foundation in Desktop Support certification in office productivity applications. Emphasis is placed on developing proficiency in the end-user support skills, processes, and procedures necessary to correctly support office productivity products. Upon completion, students should be able to prepare for industry-level certification and utilize advanced support tools toward resolving office productivity end-user problems. Class Lab Credits: 2 Clinic Credits: 0
NEW for 2026FA: This course introduces established and evolving methodologies for the analysis, design, and development of an information system. Emphasis is placed on system characteristics, managing projects, prototyping, CASE/OOM tools, and systems development life cycle phases. Upon completion, students should be able to analyze a problem and design an appropriate solution using a combination of tools and techniques. Class Lab Credits: 2 Clinic Credits: 0
Requisites: This course provides students with the business skills needed for success in the information technology field. Topics include portfolio development, resume design, interviewing techniques and professional practices. Upon completion, students should be able to prepare themselves and their work for a career in the information technology field. CTS-289 System Support Project 1 4 0 3 This course provides an opportunity to complete a significant support project with minimal instructor assistance. Emphasis is placed on written and oral communication skills, project definition, documentation, installation, testing, presentation, and user training. Upon completion, students should be able to complete a project from the definition phase through implementation. CULINARY (CUL Prefix) CUL-110 Sanitation and Safety 2 0 0 2 This course introduces the basic principles of sanitation and safety relative to the hospitality industry. Topics include personal hygiene, sanitation and safety regulations, use and care of equipment, the principles of food-borne illness, and other related topics. Upon completion, students should be able to demonstrate an understanding of the content necessary for successful completion of a nationally recognized food/safety/sanitation exam. CUL-112 Nutrition for Foodservice 3 0 0 3 This course covers the principles of nutrition and its relationship to the foodservice industry. Topics include personal nutrition fundamentals, weight management, exercise, nutritional adaptation/analysis of recipes/menus, healthy cooking techniques and marketing nutrition in a foodservice operation. Upon completion, students should be able to apply basic nutritional concepts to food preparation and selection. CUL-130 Menu Design 2 0 0 2 This course introduces menu design and its relationship to foodservice operations. Topics include layout, marketing, concept development, dietary concerns, product utilization, target consumers and trends. Upon completion, students should be able to design, create and produce menus for a variety of foodservice settings.
Take CTS-285(S21012); Take previously. Required. Take DMA-030 DRE-098(S23643); Take previously. Required. Take CUL-110(S22835) CUL-140(S22844); Take previously. Required. Take DMA-030 DRE-098(S23643); Take previously. Required.
CTS 289System Support Project1
This course provides an opportunity to complete a significant support project with minimal instructor assistance. Emphasis is placed on written and oral communication skills, project definition, documentation, installation, testing, presentation, and user training. Upon completion, students should be able to complete a project from the definition phase through implementation. Take NOS 110 Class Lab Credits: 4 Clinic Credits: 0
CTS 292Selected Topics in CIT: Tech Support Manager2
Completion Requirements.................................... 16 Credit Hours IT Support Technician Certificate - C25260K -Day and Evening This certificate provides students with the knowledge and practical skills necessary to support users of computing technologies. The course work will help students prepare for the Microsoft Certified Tech Support (MCTS) certification and develop the ability to work in helpdesk and technical support positions.
Completion Requirements .................................... 13 Credit Hours IT Support Technician Certificate - C25260K -Day and Evening This certificate provides students with the knowledge and practical skills necessary to support users of computing technologies. The course work will help students prepare for the Microsoft Certified Tech Support (MCTS) certification and develop the ability to work in helpdesk and technical support positions.
