St Cloud Technical and Community College · Courses
ITEC
15 courses with the subject ITEC, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
ITEC 1100Software Support
This course will provide practical knowledge of installing and configuring operat- ing systems, including Windows, iOS, Android, Apple OS X and Linux, Micro- soft Office (Word, PowerPoint, Excel and Outlook, software installation, and utility management are needed to provide technical support for computer users. It also addresses security and the fundamentals of cloud computing and operational procedures. This course will help students prepare for careers such as Computer Support Specialist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, and Systems Engineer. This course addresses many of the objectives of the CompTIA A+ Essentials (220-902) Certification Exam and completes the preparation for the full A+ certification exam. Student Learning Outcomes: * Identify the basic components of a desktop computer. * Demonstrate the fundamental use of Microsoft Office products. * Install operating systems using appropriate methods based on a given scenario. * Summarize the properties and purpose of services provided by the host net- work. * Perform common preventative maintenance procedures using the appropriate OS tools. * Deploy security best practices on a workstation based on a given scenario. (3 C: 2 lect/pres, 1 lab, 0 other)
Students will study the skills needed to effectively manage the current Microsoft Windows desktop Operating System (OS). Topics include installing the OS and applications, using functions and utilities, managing security, and the importance of managing the computer through the command line environment. By complet- r ing this course, students are prepared to troubleshoot a Windows desktop system y change without notice. Page 199
Students learn the functionality of hardware components and suggested best prac- tices in maintenance and safety issues. Students will learn to diagnose, trouble- shoot, and maintain desktop and server computer components and computer tech- nology fundamentals, such as Personal Computer (PC) installation, configuration, mobile devices, networking, safety procedures, and prohibited content. Topics include hardware compatibility, system architecture, memory, storage, expansion devices, peripherals, customer service, safety, and preventative maintenance. This course will help students prepare for careers such as Computer Support Special- ist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, and Systems Engineer. This course addresses many of the objectives of the CompTIA A+ Essentials (220-901) Certification Exam and prepares students for the first of two exams required for the A+ certification. Student Learning Outcomes: * Explain computer components, importance, purpose, and properties. * Configure appropriate media storage devices. * Troubleshoot common problems related to motherboards, Random Access Memory (RAM), Central Processing Unit (CPU), and power with appropriate tools based on a given scenario. * Troubleshoot and repair common mobile device issues while following ap- propriate procedures. * Summarize topical information and explain its importance in the technology field. (2 C: 1 lect/pres, 1 lab, 0 other)
Microsoft Server I is the first in a series of courses that prepares students to plan, implement, and manage a Windows Server environment. By providing the backbone of an enterprise-level environment, students will bring sought-after systems administration and skills to the workplace. The Microsoft Server I course is designed to provide comprehensive hands-on learning in system installa- tion, configuration, and feature management based on the needs and goals of an organization. The training from this course helps prepare students for careers in network administration, systems administration, systems analyst, and technology support. Student Learning Outcomes: PLEASE NOTE: All program plans are preliminary and curriculum 2026-2027 St. Cloud Technical & Community College * Implement the installation and upgrade of the Microsoft Server Operating System (OS). * Configure server roles. * Configure local and remote storage solutions. * Evaluate routing and remote access authentication and encryption options. * Create group policy objects to satisfy various scenarios. * Implement server virtualization with Hyper-V. * Apply proper networking configuration for successful network communica- tion. Prerequisite(s): ITEC1120, MSNA1214 (3 C: 2 lect/pres, 1 lab, 0 other)
Introduction to Networks II covers the architecture, structure, functions, and components of the Internet and other computer networks. Students perform basic configurations for routers and switches and implement Internet Protocol (IP). Student Learning Outcomes: * Configure switches and end devices with security best practices to access local and remote network resources. * Configure routers with security best practices to enable end-to-end connectiv- ity between remote devices. * Design, calculate, and apply subnet masks and IPv4 and IPv6 addresses to fulfill given requirements and verify connectivity between devices. * Utilize standard network utilities to verify small network operations, analyze data traffic, and troubleshoot network problems. Prerequisite(s): ITEC1130, MSNA1230 (2 C: 1 lect/pres, 1 lab, 0 other)
Introduction to Virtualization focuses on server virtualization, how it has helped so many enterprises, and what students need to test and deploy it. We examine VMware and Microsoft's virtualization offerings available today and administer a virtual enterprise environment. The course allows students to build and manage a virtual environment for hands-on training and experimentation. Student Learning Outcomes: * Evaluate the differences in cloud services. * Summarize cloud characteristics and terms. * Deploy virtual machines and devices. * Explain the benefits of virtualization in a cloud environment. * Prioritize resources using best practices. * Diagnose system performance issues. (2 C: 1 lect/pres, 1 lab, 0 other)
The course provides students with the fundamentals to provide basic help desk services. Students will learn to perform activities associated with real-world customer support operations. The focus of this course will be on the develop- ment of interpersonal skills and communication with end-users to troubleshoot and resolve real-world issues, as well as to identify user hardware and software requirements. Students will also develop end-user training and written documen- tation for clients. Students completing this course will be prepared to receive may change without notice. Page 200
Students will study the skills necessary to install and deploy Microsoft Active Directory in an on-premises and cloud-based environment. This course will prepare students for typical server operations such as installing, configuring, and maintaining the Active Directory (AD) environment and protecting the environ- ment through management best practices. Windows Server II will help validate the skills and knowledge necessary to administer a Windows Server infrastructure in an enterprise environment. With a focus on real skills for real jobs, this course prepares students to prove mastery of core services such as user and group man- agement, network access, and data security. Student Learning Outcomes: * Install and configure AD in Microsoft Server * Evaluate AD environment on-premises and in Azure. * Configure AD based on a given set of requirements. * Design security using authentication and encryption techniques. * Implement backups of critical server components and data. * Develop and apply group policies based on security and access criteria. Prerequisite(s): ITEC1220, MSNA1213 (3 C: 2 lect/pres, 1 lab, 0 other)
ITEC 2240Artificial Intelligence Tools and Automation
Artificial Intelligence (AI) Tools and Automation is designed to provide students with a foundational understanding of Artificial Intelligence (AI) and automation. Students will explore key concepts, tools, and techniques, including machine PLEASE NOTE: All program plans are preliminary and curriculum ma 2026-2027 St. Cloud Technical & Community College learning, data processing, Robotic Process Automation (RPA), and AI model development. Through hands-on projects and real-world applications, this course emphasizes ethical considerations, industry trends, and the integration of AI with emerging technologies like the Internet of Things (IoT). By the end of the course, students will have the knowledge and skills to design, implement, and analyze AI-driven solutions for various challenges. Student Learning Outcomes: * Understand the core concepts, types, and applications of artificial intelligence (AI) and automation, including their impact on industries and society. * Evaluate basic Artificial Intelligence (AI) models using machine learning algorithms and tools. * Demonstrate proficiency in data collection, preprocessing, and analysis to sup- port Artificial Intelligence (AI) and automation projects. * Implement simple automated workflows using robotic process automation (RPA) tools and integrate Artificial Intelligence (AI) with other technologies. * Critically analyze ethical, societal, and economic implications of Artificial Intelligence (AI) and automation while considering future trends and advance- ments in the field. Prerequisite(s): ITEC1250, MSNA2211 (3 C: 2 lect/pres, 1 lab, 0 other)
This course emphasizes interaction between the student and internship site, emphasizing applying the learned classroom curriculum in an on-the-job environ- ment. The internship program will be available to students who have demon- strated readiness and willingness to learn in an on-the-job situation and have successfully completed at least 50% of their program coursework. Students will learn from hands-on training and real-world application in a day-to-day work environment, emphasizing the program's computer and network installation, configuration, maintenance, administration, and repair skills. The internship is considered a second-year class. Student Learning Outcomes: * Adhere to the attendance policy and follow the rules and policies of the intern- ship organization. * Apply knowledge and skills learned at college to meet job requirements. * Demonstrate job skills necessary to accomplish assigned tasks. * Demonstrate dependability, initiative, and ethical behaviors while performing assigned tasks. * Observe and record job tasks, work standards, and policies at the internship site. (2 C: 0 lect/pres, 0 lab, 2 other)
