5 courses with the subject CUST, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
CUST 1550Certified Service Specialist10
This course prepares students for the service industry. Emphasis is placed on the principles of exceptional customer service, work ethic, personal effectiveness, managing difficult customers, developing computer and writing skills used in the service industry. Students who have credit in CUST 1551, CUST 1552, CUST 1553, and CUST 1554 may not receive duplicate credit for this course. Students earning credit in CUST 1550 may not earn credit in QSCS 1550. (10 lect.)
This course will focus on introducing the student to service industries, with an emphasis on the principles of exceptional customer service, quality, work ethic, and personal effectiveness. Students earning credit CUST 1551 may not earn credit in QSCS 1551. (2 lect.)
This course will focus on specific communication skills associated with providing customer service in a business environment. Students will learn both face-to-face and telephone contact skills, including managing difficult customers, information sharing, and valuing customers with various ethnic and cultural backgrounds. Students earning credit in CUST 1552 may not earn credit in QSCS 1552. (4 lect.)
This course provides the student with an opportunity to perform basic computer skills related to work processing, spreadsheets, databases, e-mail, and e-commerce. Students earning credit CUST 1553 may not earn credit in QSCS 1553. (2 lect.)
The focus of this course is to provide students with introductory math skills, correspondence and writing skill, problem-solving, and managing changes in the workplace specific to the service industry. Students earning credit in CUST 1554 may not earn credit in QSCS 1554. (2 lect.)
