Fayetteville Technical Community College · Courses
OST
25 courses with the subject OST, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.
OST 130Comprehensive Keyboarding 2 2 0 3 the Office Management program for an Associate of Applied Science
or degree. OST-132 Keyboard Skill Building 1 2 0 2 OST137 Office Applications I 2 2 0 3 Length: 1 Semester ----- ----- ----- ----- Prerequisite: High School Diploma, Placement Test Equivalent Totals 12 4 0 15 Award: Certificate SPRING SEMESTER 1 SEMESTER 1 Prefix No. Title Class Lab Clinical Credit Prefix No. Title Class Lab Clinical Credit OST136 Word Processing 2 2 0 3 MKT223 Customer Experience 3 0 0 3 OST155 Legal Terminology 3 0 0 3 OST130 Comprehensive Keyboarding 2 2 0 3 OST164 Office Editing 3 0 0 3 or Humanities/Fine Arts Elective 3 0 0 3 OST131 Keyboarding 1 2 0 2 Math Elective 2 2 0 3 or ----- ----- ----- ----- OST132 Keyboard Skill Building 1 2 0 2 Totals 13 4 0 15 OST137 Office Applications I 2 2 0 3
OST 137Office Applications I 2 2 0 3 Corequisites: None
Component: None Classification of Diseases, and Healthcare Common Procedural Coding This course introduces the concepts and functions of software that System coding as they apply to dental insurance and billing. Topics meets the changing needs of the office environment through a hands-on include Current Dental Terminology-2 Dental Codes, office collections, approach. Emphasis will be placed on creating professional documents American Dental Association Dental Claim Form, and insurance to enhance employability in various offices. Upon completion, students coverage. Upon completion, students should be able to describe the should be prepared to take a nationally accredited certification exam. steps of the total billing/collections cycle for a dental office. OST 138 Advanced Software Appl 2 2 0 3 OST 148 Med Ins & Billing 3 0 0 3 Component: None Component: None This course is designed to improve utilization and proficiency of This course introduces fundamentals of medical insurance and billing. software applications used in offices through a hands-on approach. Emphasis is placed on the medical billing cycle to include third party Topics include mastery of the skills required to design documents payers, coding concepts, and form preparation. Upon completion, that can be customized using the latest software applications. Upon students should be able to explain the life cycle of and accurately completion, students should be prepared to take a nationally accredited complete a medical insurance claim. certification exam. OST 149 Medical Legal Issues 3 0 0 3
OST 155Legal Terminology 3 0 0 3 This course introduces the skills and procedures needed in today’s
Component: performing functions typical of today’s offices. Upon completion, This course covers the terminology appropriate to the legal profession. students should be able to display skills and decision-making abilities Topics include legal research, court systems, litigation, civil and essential for functioning in the total office context. criminal law, probate, real and personal property, contracts and leases, domestic relations, equity, and corporations. Upon completion, students OST 233 Office Publications 2 2 0 3 should be able to spell, pronounce, define, and accurately use legal Prerequisites: Take OST 136 terms. Corequisites: None Component: None OST 156 Legal Office Procedures 2 2 0 3 This course provides foundational skills in utilizing a variety of desktop Component: of software use. Upon completion, students should be proficient in This course covers legal office functions involved in the operation of a designing and producing professional documents and publications used law office. Emphasis is placed on procedures in the law office involving in an office environment. the court system, legal research, litigation, probate, and real estate, personal injury, criminal, and civil law. Upon completion, students OST 236 Adv Word Processing 2 2 0 3 should be able to demonstrate a high level of competence in performing Prerequisites: Take OST 136 legal office duties. Corequisites: None Component: None
None office. Topics include effectively interacting with co-workers and the Take OST-134 publishing programs. Topics include principles of page layout, desktop
Corequisite
None publishing terminology and applications, and legal and ethical aspects
OST 161Medical Ofc Procedures 2 2 0 3 This course focuses on enhancing students’ proficiency in utilizing
Component: documents. Upon completion, students should be able to produce a This course provides instruction on the skills and procedures needed variety of complex business documents effectively and be prepared to in today’s medical office. Topics include medical data entry, medical take a nationally accredited certified exam. communications, phone etiquette, use and maintenance of office equipment, inventory control, patient scheduling, and managing the OST 245 Dental Office Management 2 2 0 3 financial aspects of a practice. Upon completion, students should be Prerequisites: Take OST 147 able to display skills and decision-making abilities essential in the Corequisites: None medical office. Component: None This course introduces the organizational structures, professional issues,
None advanced features of word processing software. Emphasis is placed on
Corequisite
None the mastery of advanced functions to create a range of complex business
OST 164Office Editing 3 0 0 3 and major functions of management in a dental office. Topics include
Component: None management. Upon completion, students should be able to apply the This course provides an in-depth exploration of editing skills essential concepts of management within a dental office. for the office. Emphasis is placed on grammar, punctuation, sentence structure, proofreading, and editing. Upon completion, students should Refer to the FTCC website for the most current information. Go to www.faytechcc.edu/current-students/ and scroll down to Academic.
OST 181Office Procedures 2 2 0 3 Prefix No. Title Class Lab Clinical Credit
OST236 Adv Word Processing 2 2 0 3 OST134 Text Entry & Formatting 2 2 0 3 OST286 Professional Development 3 0 0 3 Communications Elective 3 0 0 3 Human/Fine Arts Elective 3 0 0 3 ----- ----- ----- ----- ----- ----- ----- ----- Totals 5 2 0 6 Totals 12 6 0 15 Refer to the FTCC website for the most current information. Go to www.faytechcc.edu/current-students/ and scroll down to Academic.
OST 236Adv Word Processing 2 2 0 3 Prefix No. Title Class Lab Clinical Credit
----- ----- ----- ----- *OST130 Comprehensive Keyboarding 2 2 0 3 Totals 6 6 0 9 **OST134 Text Entry & Formatting 2 2 0 3 TOTAL REQUIRED CREDITS.... 17 OST136 Word Processing 2 2 0 3 OST155 Legal Terminology 3 0 0 3 Work-Based Learning Option: NA ----- ----- ----- ----- Totals 9 6 0 12 *First 8 weeks ** Second 8 weeks SPRING SEMESTER 1 OFFICE MANAGEMENT/FINANCIAL OFFICE Prefix No. Title Class Lab Clinical Credit PROFESSIONAL CERTIFICATE (C25370C4) OST156 Legal Office Procedures 2 2 0 3 Effective: Fall 2025 OST251 Legal Doc. Formatting 2 2 0 3 Revised: 01/27/25 ----- ----- ----- ----- Totals 4 4 0 6 The Financial Office Professional certificate is designed to teach students strategies and skills to increase their knowledge of accounting, customer TOTAL REQUIRED CREDITS.... 18 service, and records management functions in a financial office. Students will learn accounting skills, customer service skills, and records manage- Work-Based Learning Option: NA ment techniques. Topics include effective record keeping, financial record production, time management and strategies for providing excellent cus- *First 8 weeks ** Second 8 weeks tomer service. Courses in this certificate may be applied to the major elec- tive requirements of the Office Management/Office Finance program. Refer to the FTCC website for the most current information. Go to www.faytechcc.edu/current-students/ and scroll down to Academic.
Component: None and maintaining customer satisfaction in healthcare. Emphasis is placed This course introduces dental software systems used to process on the importance of positive attitudes, techniques for handling difficult/ information in the dental office. Topics include electronic information angry customers, rephrasing blunt communication for better results, and entering, storing, and retrieving in the dental office billing cycle. Upon the communication skills required to discuss topics such as insurance completion, students should be able to use the computer accurately to and billing issues with the patient and other medical personnel. Upon schedule, bill, update, and make corrections in a dental office software completion, students should be able to communicate information in a system. professional manner. OST 247 Procedure Coding 2 2 0 3 OST 264 Medical Auditing 3 0 0 3 Component: None Component: This course provides in-depth coverage of procedural coding. Emphasis This course provides instruction on how to apply regulations and policies is placed on CPT and HCPCS coding systems. Upon completion, to perform medical record audits for provider services. Emphasis is students should be able to properly code procedures and services placed on understanding the scope of an audit, statistical sampling performed in a medical facility. methodologies, performing a medical record audit, and compiling data for reports to improve the revenue cycle for healthcare services. Upon
Take OST 147 Component: Take OST 141 and OST 148 or HMT 210. Prerequisites: Take OST-247 and OST-248
Corequisite
None Corequisites: None
OST 248Diagnostic Coding 2 2 0 3 completion, students should be able to perform a medical audit
Component: None Prerequisites: Take OST-264 This course provides an in-depth study of diagnostic coding. Emphasis Corequisites: None is placed on ICD coding system. Upon completion, students should be Component: able to properly code diagnoses in a medical facility. This course provides instruction in the areas of healthcare regulations, medical necessity, health and privacy laws, and compliance practices. OST 249 Med Coding Certification Prep 2 3 0 3 Emphasis is placed on regulatory control and compliance issues as well Component: None of medical necessity and apply regulations that are important in the This course provides instruction that will prepare students to sit for medical auditing process. a national coding certification exam. Topics include diagnostic and procedural coding. Upon completion, students should be able to sit for OST 266 Adv Medical Auditing 2 2 0 3 various medical coding certification exams. Prerequisites: Take OST-264 OST 251 Legal Doc. Formatting 2 2 0 3 Component: Component: report. Emphasis is placed on determining the audit report contents, This document is designed to provide experience in the preparation analyzing the coding trends, compiling a formal report of findings, and of various types of legal forms and documents. Emphasis is placed on delivering the audit results. Upon completion, students should be able to formatting and keying legal forms, documents, and correspondence. develop and present an audit report to the healthcare facility. Upon completion, students should be able to produce these documents with accuracy and speed. OST 280 Electronic Health Records 2 2 0 3
Take OST 141 and OST 148 or HMT 210. Take OST 247 and OST 248, as Medicare regulations related to billing. Upon completion, students Take OST-155 and OST-134 or OST-136 This course provides instruction on finalizing the audit report, None
Corequisite
None determining trends of a healthcare facility, and communicating the audit
OST 249Med Coding Cert Prep 2 3 03
Major Computer Apps Pick 1 2 0 2 ----- ----- ----- ----- Totals 5 7 0 8 FALL SEMESTER 2 Prefix No. Title Class Lab Clinical Credit COM120 Intro Interpersonal Com 3 0 0 3 or COM231 Public Speaking 3 0 0 3 OST164 Office Editing 3 0 0 3 OST260 Adv Coding Methodologies 2 2 0 3 OST264 Medical Auditing 3 0 0 3 OST286 Professional Development 3 0 0 3 ----- ----- ----- ----- Totals 14 2 0 15 SPRING SEMESTER 2 Prefix No. Title Class Lab Clinical Credit
Component: documentation and patient management. Emphasis is placed on creating This course provides advanced instruction in a variety of emergent and maintaining patient medical information, scheduling patient methodologies in medical coding. Topics include advanced outpatient appointments, documenting patient encounters, and billing/insurance coding, inpatient coding, risk adjustment coding, online encoder claim processing. Upon completion, students should be able to perform software, Correct Coding Initiatives (CCI), and advanced record the required software tasks following a patient visit from start to finish. abstraction. Upon completion, students should be able to perform advanced coding in a healthcare facility. OST 281 Emer Issues in Med Ofc 3 0 0 3
WBL111 Work-Based Learning I 0 0 10 1 ----- ----- ----- ----- Totals 6 0 10 7 TOTAL REQUIRED CREDITS.... 42 Work-Based Learning Option: Students are required to take one ( credit hour of work-based learning. Students with a felony conviction may have limited employment o portunities.
OST 286Professional Development 3 0 0 3 FTCC Web Site: FTCC Website
----- ----- ----- ----- Totals 8 2 0 9 Application Deadlines: The program is designed only for Fall admis- sion. Students should apply by January 30th. Specific health program SPRING SEMESTER 1 admission requirements must be met before a student is eligible for ad- Prefix No. Title Class Lab Clinical Credit mission. OST161 Med Ofc Procedures 2 2 0 3
and OST-148 or HMT-210 Component: This course is designed to be a capstone course for the medical office professional and provides a working knowledge of medical office procedures. Emphasis is placed on written and oral communication skills, practice management, electronic health records, medical office procedures, ethics, and professional development. Upon completion, students should be able to demonstrate the skills necessary to manage a medical office. OST 289 Office Admin Capstone 2 2 0 3 Component: None This course is designed to be a capstone course for the office professional and provides a working knowledge of administrative office procedures. Emphasis is placed on written and oral communication skills, office software applications, office procedures, ethics, and professional development. Upon completion, students should be able to adapt in an office environment.
