Stanly Community College · Courses

OMT

1 courses with the subject OMT, each shown exactly as we captured it from the college's catalog, with every element we hold. Where the wording looks broken, that is our reading of the catalog, not the college's text.

OMT 154Customer Satisfaction Class Lab Experience Credit2

This course is a study of quality issues relating to customer satisfaction and long-term customer support. Topics include quality through the eyes of the customer, clarifying customer expectations, resolving customer dissatisfaction, and building individual and long-term commitment to quality. Upon completion, students should be able to understand quality issues related to enhancing customer satisfaction (both internal and external) to ensure long-term customer loyalty.

Subject: OMT
Credits (min): 2
Credits (max): 2
Type: course
Edition: 2014-2015
Source: www.stanly.edu
Prerequisite: None
Corequisite: None

Source: Stanly Community College's catalog, linked per course · table learning_unit · CourseShelf publish 61